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My account was closed, why
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hichem
Registriert: 18. Nov 2008, 09:07 Beiträge: 58
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 My account was closed, why
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| 4. Apr 2009, 21:12 |
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kerbination
bplaced.net Staff Peak Performance 24/7
Registriert: 3. Aug 2008, 22:59 Beiträge: 24045 Wohnort: Dimmsdale
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 Re: My account was closed, why
Hi,
please setup a support ticket in the user control panel.
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| 4. Apr 2009, 21:22 |
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dutchharbor
Registriert: 29. Jan 2009, 15:25 Beiträge: 142
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 Re: My account was closed, why
Why can't you just tell him why it's closed and what info needs to be in the support ticket..
You can provide even a little help, for even if you are support, such comments are mostly seen as spam >.>
_________________
- My website - Writing tutorials - Fun anime discussions - Direct support - New lessons by request
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| 4. Apr 2009, 21:44 |
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kerbination
bplaced.net Staff Peak Performance 24/7
Registriert: 3. Aug 2008, 22:59 Beiträge: 24045 Wohnort: Dimmsdale
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 Re: My account was closed, why
Spam = unwanted propaganda This message isn't spam.
Support Ticket: Hi, my account was suspended. Would you please reactivate it.
There are more than 40'000 User at bplced - and a lot of messages to process. To retain the fairness we answer them successive: first in - first out. Therefore every new question has to join the end of the queue.
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| 4. Apr 2009, 21:54 |
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dutchharbor
Registriert: 29. Jan 2009, 15:25 Beiträge: 142
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 Re: My account was closed, why
A translation of the above text could still be usefull, like you violated a rule, post a support question, or it says you used your account for stored file, post a ticket.
That makes a huge difference then just say. Post a support ticket.
_________________
- My website - Writing tutorials - Fun anime discussions - Direct support - New lessons by request
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| 4. Apr 2009, 22:07 |
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kerbination
bplaced.net Staff Peak Performance 24/7
Registriert: 3. Aug 2008, 22:59 Beiträge: 24045 Wohnort: Dimmsdale
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 Re: My account was closed, why
The supporters can't see certain details. Only staff and senior staff members are able to see those informations without a ticket.
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| 4. Apr 2009, 22:11 |
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dutchharbor
Registriert: 29. Jan 2009, 15:25 Beiträge: 142
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 Re: My account was closed, why
Zitat: Code: Benutzerkonto deaktiviert Dein Benutzerkonto ist im Moment deaktiviert. Du hast trotzdem noch Zugriff zum Supportsystem um Anfragen bezüglich einer Aktivierung zu stellen.
Dieser Abschnitt ist nur noch so lange zugänglich, wie Dein Konto inaktiv ist - nach dem Verstreichen der gesetzten Frist von 31 Tagen wird das Konto vollständig entfernt. Dein Konto wurde mit folgender Begründung deaktiviert: Dateiablage He posted it didn't he ? so you can see ^^
_________________
- My website - Writing tutorials - Fun anime discussions - Direct support - New lessons by request
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| 4. Apr 2009, 22:17 |
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kerbination
bplaced.net Staff Peak Performance 24/7
Registriert: 3. Aug 2008, 22:59 Beiträge: 24045 Wohnort: Dimmsdale
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 Re: My account was closed, why
Oops, my fault. Sry.
Your account has been suspended due to file storage.
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| 4. Apr 2009, 22:18 |
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dutchharbor
Registriert: 29. Jan 2009, 15:25 Beiträge: 142
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 Re: My account was closed, why
See ^^. That could save him a second support ticket, nothing fancy  . I just wanted this solved. Maybe late but drink cup of coffee before putting the answer  . good service is the vain that pumps every hosting company
_________________
- My website - Writing tutorials - Fun anime discussions - Direct support - New lessons by request
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| 4. Apr 2009, 22:26 |
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kerbination
bplaced.net Staff Peak Performance 24/7
Registriert: 3. Aug 2008, 22:59 Beiträge: 24045 Wohnort: Dimmsdale
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 Re: My account was closed, why
Sorry again. It's too late to support today - especially in English language 
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| 4. Apr 2009, 22:31 |
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