FTP cant login

Hi,

When I try to login ftp server I receive the message:

Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

I am sure that all information (server, user, pass) are true. What should I do?

Hi,

please visit https://my.bplaced.net/support and open a support ticket.

I have the same problem, FTP no access

Hi,

same goes to you: please visit https://my.bplaced.net/support and open a support ticket.