Hello, while i was editing my site i suddenly lost access to it via http and ftp.
Using tracert 18.104.22.168 last adress is:
11 39 ms 39 ms 42 ms hos-tr5.ex3k4.rz20.hetzner.de [22.214.171.124]
then it stops
I did created a ticket 379042 a day ago but still no access to my site. Please help. My ip is pointed in the ticket.