Uploded file to FTP but site still not working!

bplaced bplaced in English
1

I uploaded my files via FTP to root path. Here is screenshot:

but still, my site doesn`t work. What can be the problem? I got the message:

2

Hi,

please be patient - It’ll take up to 30 minutes until everything will work fine after your registration here.

3

ok,thanks. will be waiting

4

yes now its working. all you have to do, just wait for 20min. and your site is working. cheers

5

Grawr. I’m getting the same problem. It’s been over half an hour, and it still won’t show me the site.

I’ll give it a day.

EDIT: YES! FINALLY! IT WORKED. Guys, just give it a day. If it goes over a day, then you should contact support.

BEST WEBHOSTING EVER!

2 GB space, and lightning fast servers.

6

I do have to disagree with you there.

The english support is even below average here and they de-activate your account for almost everything you do without contacting you first.
then you have to figure out what went wrong.
since it’s all in german it takes a support ticket for explanation,
this usually is 2 days, then 2 more days for answer on your issue, and then 2 more days before it is even solved.

so expect a week downtime for each problem.

Where are the rules anyway ?
And if so, why isn’t there any decent english info around here ?
The hosting may be good.
but the support is like one of the worst i’ve ever seen so far in a host that even responds…
If they just fixed that issue.
it would be fine.
Grz,
Robin